Japanese Dining
Japanese Dining
Effective Date: 3rd September, 2026
Welcome to www.shimogamoaz.com (the “Website”), the official website of Shimogamo, an authentic Japanese restaurant brand operated by Otomo & Associates, LLC and Shimogamo Gilbert, LLC (collectively doing business as “Shimogamo,” “we,” “us,” or “our”).
These Terms of Use (“Terms”) govern your access to and use of this Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.
The Website is provided for general informational purposes and to help visitors learn about Shimogamo, including our restaurant locations, menus, services, reservations, online ordering options, gift cards, events, special dining experiences, and other offerings.
You agree to use the Website only for lawful purposes and in a manner that does not:
We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.
We make reasonable efforts to keep information on the Website accurate and current. However, restaurant information may change from time to time without notice.
This may include:
Online menu information is provided for general reference. Actual availability and pricing at a Shimogamo restaurant or through a third-party service may vary.
Guests with food allergies or dietary restrictions should inform the restaurant directly before ordering. While we make reasonable efforts to accommodate dietary needs, we cannot guarantee that any menu item is completely free from allergens or cross-contact.
Restaurant reservations may be made through third-party reservation services used by Shimogamo from time to time.
When you select a reservation link or use a reservation service made available through the Website, you may be redirected to or interact with a third-party reservation platform.
Certain reservations, special dinners, events, or dining experiences may require:
Any such payments are processed through the applicable third-party reservation platform and are not processed directly through the Shimogamo Website.
Reservations and related transactions may be subject to the third-party provider’s separate:
Shimogamo is not responsible for the operation, availability, security, or technical performance of third-party reservation platforms.
Reservation availability shown online is not guaranteed until the reservation has been successfully confirmed.
Guests selecting online ordering options from the Website may be directed to the Toast ordering platform, where orders and related payments are processed.
Shimogamo does not process online ordering payments directly through the Website.
When you place an online order through Toast or another applicable third-party ordering service, the transaction may be subject to the provider’s own:
Prices, menu availability, taxes, service charges, delivery fees, and other order-related information displayed through third-party ordering platforms may differ from information displayed on the Shimogamo Website.
Questions concerning a specific order should be directed to the applicable Shimogamo restaurant or the relevant third-party ordering provider, as appropriate.
Guests selecting gift card options from the Website are directed to the Toast gift card purchasing platform, where the gift card purchase and payment are processed.
Gift card transactions are not processed directly through the Shimogamo Website.
Gift card purchases may be subject to terms established by Toast and/or Shimogamo, including terms related to:
Guests should review the applicable terms presented during the gift card purchase process before completing a transaction.
Shimogamo does not process payments within the Website itself.
Payments related to services accessed through or linked from the Website may instead be processed through applicable third-party platforms. This may include payments associated with:
By proceeding to a third-party payment, ordering, reservation, or gift card platform, you acknowledge that the transaction is processed by the applicable third-party provider and may be governed by that provider’s separate terms, privacy policy, refund policy, cancellation policy, and payment-processing practices.
Shimogamo does not directly collect or process payment card information through the Website itself.
Our restaurant menus may display alcoholic beverages.
Displaying alcoholic beverages on the Website does not mean that alcoholic beverages can be purchased directly through the Website.
Where alcoholic beverages are available for purchase, service, pickup, or delivery through a Shimogamo restaurant or an authorized third-party provider, all purchases and service are subject to applicable laws, age-verification requirements, restaurant policies, and third-party provider requirements.
Shimogamo reserves the right to refuse the sale or service of alcoholic beverages where required or permitted by law.
The Website may display customer reviews, testimonials, ratings, or feedback sourced from third-party platforms, including customer reviews collected through SevenRooms and Google.
Such reviews and testimonials reflect the opinions and experiences of the individual customers who submitted them and do not necessarily represent the views of Shimogamo.
Shimogamo does not guarantee that any particular guest’s experience will be the same as the experiences described in reviews or testimonials displayed on the Website.
Reviews sourced from third-party platforms may also be subject to the terms, policies, and content-management practices of the platform from which they originate.
Where appropriate, Shimogamo may select, format, or display third-party reviews on the Website for informational or promotional purposes, without materially altering the meaning of the original customer feedback.
The Website may contain links to or integrations with third-party websites and services, including but not limited to:
Third-party websites and services are operated independently from Shimogamo.
We do not control and are not responsible for the content, privacy practices, availability, security, accuracy, policies, or operation of third-party websites or services.
Your use of any third-party service is governed by the terms and policies of that provider.
The inclusion of a link to a third-party website does not necessarily constitute an endorsement of all content, products, services, or opinions offered by that third party.
Unless otherwise stated, the Website and its original content are owned by or licensed to Shimogamo and are protected by applicable intellectual property laws.
This includes, where applicable:
You may access and view Website content for your personal, non-commercial use.
You may not reproduce, distribute, modify, republish, publicly display, commercially exploit, or create derivative works from Website content without prior written authorization from Shimogamo or the applicable rights holder.
Third-party trademarks, logos, photographs, reviews, and other materials remain the property of their respective owners.
Your use of the Website is also subject to our Privacy Policy, which explains how personal information may be collected, used, maintained, and disclosed.
Personal information associated with reservations, online orders, gift card purchases, event bookings, special dining experiences, or other third-party services may also be collected and processed directly by the applicable third-party provider in accordance with its own privacy policy.
We encourage you to review both our Privacy Policy and the privacy policies of any third-party services you choose to use.
We aim to keep the Website available and functioning properly; however, uninterrupted access cannot be guaranteed.
The Website may occasionally be unavailable because of:
We may modify, suspend, discontinue, or restrict any portion of the Website at any time without prior notice.
The Website and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, Shimogamo makes no warranties or representations regarding the Website, including warranties concerning:
Information presented on the Website is for general informational purposes and should not be relied upon as a guarantee that particular menu items, services, reservations, prices, promotions, events, dining experiences, or other offerings will be available at all times.
To the fullest extent permitted by applicable law, Shimogamo and its owners, affiliates, employees, representatives, service providers, and agents will not be liable for indirect, incidental, consequential, special, exemplary, or similar damages arising from or relating to:
Nothing in these Terms is intended to exclude or limit liability where such liability cannot legally be excluded or limited.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shimogamo, Otomo & Associates, LLC, Shimogamo Gilbert, LLC, and their respective owners, officers, employees, representatives, agents, and service providers from claims, liabilities, losses, costs, or expenses arising from your misuse of the Website or your violation of these Terms.
These Terms will be governed by and interpreted in accordance with the laws of the State of Arizona, United States, without regard to conflict-of-law principles.
Any dispute concerning these Terms or use of the Website will be subject to applicable federal and Arizona law.
We may revise these Terms periodically to reflect changes to:
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the Website after updated Terms have been posted constitutes your acceptance of the revised Terms.
We encourage visitors to review this page periodically.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
Failure by Shimogamo to enforce any provision of these Terms will not constitute a waiver of that provision or any other rights available to Shimogamo.
If you have questions regarding these Terms & Conditions / Terms of Use, please contact us:
Shimogamo – Authentic Japanese Cuisine
Email:
info@shimogamoaz.com
2051 West Warner Rd., Ste. C
Chandler, AZ 85224
United States
Phone: (480) 899-7191
2320 S. Santan Village Pkwy, Suite 104
Gilbert, AZ 85295
United States
Phone: (602) 595-6448
Website: www.shimogamoaz.com
Effective Date: 3rd September, 2026