Privacy Policy

Shimogamo / Otomo & Associates, LLC / Shimogamo Gilbert, LLC is committed to protecting your personal information and respecting your privacy. This Privacy Policy details our practices regarding the collection, use, and protection of the information you provide when interacting with our restaurants and digital platforms.

Information We Collect

We may collect the following personal information during your interactions such as reservations or takeout orders:

• Name
• Email address
• Phone number
• Reservation details
• Dietary restrictions and preferences
• Payment information (when placing orders or making reservations)

How We Use Your Information

Your personal information is utilized solely to enhance your dining experience and ensure excellent customer service. Specifically, we use your information for:

• Reservations and Takeout Orders: Managing reservations and takeout orders through third-party platforms such as SevenRooms and Toast.
• Marketing Communications: Sending occasional emails about special events, promotions, and exclusive deals. You may opt out of these communications at any time.

Third-Party Platforms

Your information may be collected through trusted third-party platforms, including:

• SevenRooms (feedback collection)
• Toast (order processing)
• Website Management Services (to enhance your online experience and communications)

We have stringent agreements with these third-party platforms that prohibit them from using or selling your personal information for any purpose other than providing services to us.

Information Sharing

We do not sell, share, or rent your personal information to any outside parties. Your data is only shared under the following conditions:

• As necessary to process reservations, takeout orders, or payments through third-party platforms.
• As required by law or legal obligations.

Data Security

The security of your personal information is of paramount importance to us, and we implement reasonable measures to protect it. However, please note that no method of electronic storage or transmission over the Internet can be guaranteed 100% secure.

Your Choices

You have the right to:

• Opt out of marketing emails by clicking the “unsubscribe” link in our communications.
• Request access to or deletion of your personal information by contacting us directly.

Data Retention Policy

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we will keep your information indefinitely unless you request its deletion. You have the right to request the deletion of your personal information at any time by contacting us directly. Upon receiving such a request, we will promptly delete your information from our records, except where we are required to retain it for legal or regulatory purposes.

Cookies and Tracking

Our website may employ cookies to enhance your browsing experience and analyze site traffic. Cookies enable us to recognize your preferences and personalize your online experience.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to remain informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

• Email: info@shimogamoaz.com
• Phone: (480) 899-7191

Effective Date: 3rd September, 2026

By using our services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.